FAQ's
Have questions about SmartBulls?
Find your answers in the Frequently Asked Questions (FAQs)
- ABOUT SMARTBULLS
- LOGIN & REGISTRATION
- TRADING PANEL
- TERMINAL
- TOP-UP PLANS
- ACCOUNT
- What is SmartBulls?
-
SmartBulls is a virtual trading platform for users to learn, practice and improve their stock market investment and trading skills, without risking their actual money. It allows users to trade virtual assets - Equity, F&O and Crypto - using verified market data, and provides educational resources to help users develop their knowledge and skills. It is used by both novice and experienced investors to practice their strategies and make more informed investment decisions.
- How to download SmartBulls App?
-
Android users can download SmartBulls App on Google PlayStore. Just search “SmartBulls Virtual Trading App” in Google PlayStore and download it.
iOS users can search “SmartBulls Virtual Trading App” in the App Store to download it.
- Can I play on SmartBulls without a Broker Trading account?
-
Yes, you read it correctly; a Broker Trading account is not needed to get started. As soon as you login, you will be given virtual cash of Rs 10 Lacs to trade.
- Do I trade stocks with real money?
-
No, absolutely not. You trade with virtual cash given when you login.
- How do I register on SmartBulls?
-
- Tap ‘Create Account’
- Enter your mobile number
- Check the terms and conditions box
- Type and submit the 6 digit OTP received on SMS
- Write username, email address and set 4-digit PIN and your account is ready to use
- How can I change my 4-digit PIN?
-
- Tap the ACCOUNT tab, and select the ‘Account Details’
- Click on 3 dots on the top right corner and select ‘Edit profile’ option
- Select the ‘CHANGE PIN’ tab
- Where can I find Invitation code?
-
You don't need an invitation code to sign up on the app. This is an optional feature applicable when a user is being invited by another registered user.
- Can I invite my friends to join SmartBulls?
-
Yes, you can invite your friends to join SmartBulls. To do so, tap on the 'Refer & Earn' option in the 'ACCOUNT' tab and share your 'Referral Code' with your friends.
- What is a Watchlist?
-
A watchlist refers to a list of stocks that participants create and monitor for potential buying or selling opportunities. This list helps the participants keep track of stock prices and market developments, and makes it easier to quickly access information about specific stocks that they are interested in. Watchlist can be created for maximum 20 stocks, and can be modified to include preferred stocks.
- How to buy and sell trading assets in a Terminal?
-
- Click on 'Terminal' and go to the any segements card in which you want to place orders
- Create a Watchlist by adding your preferred stocks
- Then click on the stock you want to buy/sell
- Next, click on 'Buy' or 'Sell' button
- Then select either the ‘Limit’ or 'Market’ Order
- In 'Limit' Order, enter 'Quantity' and 'Price' and click ‘Buy’ or ‘Sell’ button
- In 'Market' Order, you can only enter quantity and order will be executed at market price
- If placed ‘Limit’ order, you will find it in ‘Orders’ tab as ‘Pending Orders’
- Once executed, the order is successful and you'll see the open positions in ‘Position’ tab
- You can square off selected or all open positions from a ‘Position’ tab
- Where can I see my order history?
-
You can see your order history in the ‘Order’ tab of the trading panel.
- Can I edit or cancel pending orders?
-
Yes, you can edit or cancel pending orders from the ‘Order’ tab of the trading panel.
- Where can I see my open positions?
-
You can see your open positions in the ‘Positions’ tab of the trading panel.
- Can I square off all my open positions at one go?
-
Yes, you can square off all your open positions from the ‘Positions’ tab of the trading panel.
- What is a 'Transaction Charges'?
-
Each time a trade is executed on the SmartBulls App, a transaction charge of 0.10% of the total traded value is charged on the one side. This is deducted from Net Profit in your portfolio.
- Why was my limit order rejected?
-
This situation occurs when the total value of your pending limit order exceeds the available balance in your account. To help you understand, consider this example: Let's say you have an open position worth 10 lakhs and your current balance is 0. If you place a limit order to exit that position with a target profit that's higher than 10 lakhs, your order value surpasses your available funds. Now, if you decide to close your open position at the current market price, resulting in a loss, the value of your pending limit order still exceeds your balance. As a result, the system will reject your pending limit order due to insufficient funds.
- What are Trade Limits?
-
Trade limits refer to the maximum number of trades you are allowed to place on a daily basis. This restriction encourages strategic decision-making and avoids over trading behaviour while practicing.
- What if I used maximum trade limits and still my positions are open?
-
If you reach your maximum trade limit and still have open positions, those positions will automatically be squared off when the Market hours ends. You may also square-off all your open positions from the ‘Positions’ tab of the trading panel. Just click on "Select and Exit" to square-off all your open positions.
- What is the Terminal tab?
-
The Terminal tab gives you a complete overview of your trading performance. It shows your total virtual balance, ROI, Net P&L, invested amount, unrealized P&L, and transaction charges. It helps you understand the overall health of your portfolio.
- What details are shown in the portfolio card?
-
- Virtual Balance: Total amount available for trading.
- ROI: Your return on investment based on your trading performance.
- Net P&L: Your total profit or loss after all charges.
- Invested: Total amount currently invested in open positions.
- Unrealized P&L: Profit or loss on your open trades.
- Charges: Total transaction charges deducted from your portfolio.
- What segment insights are available in the Terminal?
-
The Terminal tab shows detailed insights for each trading segment including:
- F&O Segment: Pending order amount, invested amount, realized P&L, unrealized P&L, charges, and net P&L.
- Equity Segment: Pending order amount, invested amount, realized P&L, unrealized P&L, charges, and net P&L.
- Crypto Segment: Pending order amount, invested amount, realized P&L, unrealized P&L, charges, and net P&L.
- Can I check segment-wise performance separately?
-
Yes. Each segment (F&O, Equity, Crypto) has its own dedicated card inside the Terminal tab. You can view pending orders, investments, P&L, and charges individually for each segment.
- How do I place trades from the Terminal tab?
-
You can directly navigate to the trading screen of any segment from the Terminal tab. Just tap on the segment card (Equity, F&O, Crypto) and it will take you to the trading interface of that segment.
- What is a Top-Up?
-
A Top-Up allows you to purchase virtual balance using real money. For example, a ₹10 plan gives you 1,00,000 virtual balance. These virtual balance can be used for trading inside the SmartBulls app.
- Can I use my SB(Bonus) balance while buying a Top-Up?
-
Yes, you can use your SB(Bonus) balance as a discount while buying a Top-Up. Example:
- If the Top-Up price is ₹10 and you have 100 SB(Bonus), the 100 SB(Bonus) gives you a ₹10 discount. You pay ₹0.
- If the plan price is ₹20 and you have only 200 SB(Bonus), you get a ₹10 discount and must pay the remaining ₹10.
- If your SB(Bonus) balance is equal to the plan price, the Top-Up becomes free.
- Do I get virtual balance instantly after Top-Up?
-
Yes, once the payment (or SB(Bonus) deduction) is successful, the virtual balance is added to your account immediately.
- Is SB(Bonus) refundable or transferable?
-
No, SB(Bonus) cannot be transferred or withdrawn. It can only be used as a discount while buying Top-Up plans.
- What is a SmartBulls Account?
-
SmartBulls Account shows your Account Details and Navigation Menu to explore Learn Stock Trading, Refer & Earn etc.
- What is ‘Funds’?
-
Funds reflect all your rewards and transaction history. It shows the sum of SB coins you have earned.
- What is SB(Bonus) Coins?
-
SB(Bonus) Coins is in-app currency that's awarded when you join SmartBulls using referral code shared by your referrer and when you invite friends onto the platform. This amount is not withdrawable. SB coins can be redeemed for the Top-up.
- Where can I See my transaction history?
-
You can see your transaction history in the ‘Transaction’ screen which is in the ‘Funds’ screen of the app.
- Where can I See and Edit my profile?
-
- Tap the ACCOUNT tab, and select the ‘Account Details’
- Click on 3 dots on the top right corner and Click Edit profile
- Where can I see my trading statistics and performance?
-
You can see your trading statistics and performance in the "Trading Terminal" screen.
